AQ Club program terms and conditions
1. about the program
The Program commences on 1 July 2026 and continues until terminated by Aqualand under clause 6. Aqualand may set specific end dates for individual benefits or offers within the Program.
The Program applies to properties in Aqualand developments (excluding Aqualand Prestige developments, Participating Developments).
If you have any enquiries about the AQ Club Program, please contact Aqualand’s Client Relationship and Loyalty Manager on: adina.giallonardo@aqualand.com.au.
2. aQ club membership
Any natural person aged 18 years or over who settles on the purchase of a residential property in a Participating Development directly from Aqualand automatically becomes an AQ Club Member (Member). Where there are multiple purchasers of the same property, each purchaser who meets the eligibility criteria becomes a Member, however only one AQ Club card will be issued per residential property.
Membership and all associated benefits are personal to each Member, are non-transferable, and do not transfer on resale of the property.
The AQ Club card remains the property of Aqualand, must not be lent to any other person, and must be presented by the nominated cardholder to access benefits.
3. cultural, dining and lifestyle benefits
Members may be invited by Aqualand to selected cultural, dining and community experiences.
Members are entitled to a 10% dining discount at participating Etymon venues, which is subject to: (a) the Member presenting their AQ Club card or membership confirmation at the time of booking or payment; (b) the discount applying once per AQ Club card per visit (for the avoidance of doubt, only one discount applies per card regardless of the number of guests at the table); and (c) availability and applicable venue-specific terms.
4. aC rewards – repeat purchaser discount
A Member who purchases a second or third property directly from Aqualand in a Participating Development is entitled to a discount of the contract price (excluding any incentives or other adjustments) of 1% on a second purchase and 1% on a third purchase (Repeat Purchaser Discount).
To qualify for the Repeat Purchaser Discount, a Member must have settled the purchase on their own first property and must also be the purchaser of the second or third property purchase. The discount is applied at settlement of the subsequent purchase/s by way of a credit against the contract price. Aqualand may, at its absolute discretion, agree to apply the Repeat Purchaser Discount to a spouse or other relative of the Member if that spouse or other relative purchases the property.
5. aq referral program
A Member (Referrer) may refer a prospective purchaser (New Buyer) to Aqualand to purchase a property in a Participating Project. The New Buyer must:
- be a natural person aged 18 or over;
- be a genuine new introduction; and
- not have made an enquiry regarding a purchase through Aqualand’s real estate agents or directly to Aqualand within 6 months before the Referrer submits the referral form described below.
The Referrer must fill out and submit a completed referral form provided by Aqualand’s sales team before the New Buyer enters into a contract of sale for the property. Referrals submitted after exchange of contracts will not be eligible.
Where more than one person refers the same New Buyer, only the first referral received and acknowledged in writing by Aqualand will be eligible, as determined by Aqualand in its sole discretion.
Aqualand will pay the Referrer a reward of 1% of the contract price (excluding any incentives or other adjustments) paid under the New Buyer’s contract of sale.
The Reward will be paid to the Referrer 1 month after the later of: (a) settlement of the New Buyer’s purchase of the property; and (b) settlement of the Referrer’s own purchase. A Reward is not payable if either the Referrer’s or the New Buyer’s contract is terminated, rescinded or does not proceed to settlement for any reason.
6. amendment, suspension and termination
Aqualand may, in its absolute discretion and at any time, vary, suspend or discontinue the Program (or any benefit under it) by providing notice to members (which may be by email, website update or written notice). Changes do not affect Rewards or discounts that have already accrued prior to the date of the change.
Aqualand may cancel a member’s membership if the member breaches these terms or engages in fraud or misuse.
7. privacy
Aqualand collects personal information you provide in connection with the Program to administer your membership and communicate with you about Program benefits. Information may be shared with service providers who assist in operating the Program. Aqualand’s Privacy Policy at https://www.aqualand.com.au/privacy-policy/ sets out how you may access or correct your information or make a complaint.